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Privacy Policy

1. Information We Collect

Look POS collects information to provide better services to our users. We collect information in the following ways:

Personal Information

• Name and contact information when you register for our services
• Business information including company name and industry
• Payment information for billing purposes
• Communication preferences and support interactions

Business Data

• Sales transactions and inventory data
• Customer and supplier information you input
• Employee data and access logs
• Business analytics and reporting data

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our POS software services
• Process payments and manage your account
• Improve our services and develop new features
• Provide customer support and technical assistance
• Send service updates and security notifications
• Comply with legal obligations and prevent fraud

3. Data Protection & Security

We implement robust security measures to protect your data:

• 256-bit SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Multi-factor authentication and access controls
• Daily automated backups with point-in-time recovery
• GDPR and CCPA compliant data handling procedures

4. Data Sharing & Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in operating our services
• When required by law or to protect our rights
• In connection with a merger, acquisition, or business transfer

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time, subject to legal and contractual requirements.

6. Your Rights

Under GDPR and other data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Data portability
• Object to processing
• Withdraw consent at any time

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service.

11. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

• Email: info@lookpos.com
• Phone: +923355411500
• Address: Ghouri Town phase 5 islamabad